You may return your fully functional and undamaged SLS3 product for any reason within 60 days of receipt of your original order for a full refund or exchange. Shipping and handling charges are not refundable.
Please be aware:
NO RETURNS AND EXCHANGES ON DISCOUNTED ITEMS! NO RETURNS AND EXCHANGES ON USED ITEMS!
You are responsible for all return shipping charges. You assume all risk of loss or damage to the product while in transit to us. We recommend that you use a traceable method of shipping for your protection and insure the package. If the product is damaged or accessories originally included in your purchase are missing, we reserve the right to either refuse the return or to charge for any damage to the product and for any missing parts.
215 Venetia Way
Oceanside, CA 92057
Damaged or Defective Products
SLS3 offers top quality but also grants a 60-day warranty as of the date of purchase for faulty workmanship and material. If you receive a damaged or defective item, please contact us within 60 days of dispatch at 1.707.893.SLS3 (7573) or send an email to firstname.lastname@example.org.
If a product is faulty, SLS3 will provide an exchange or a full refund including all incurred shipping costs. Please provide a photo of the defective product along with your order number to email@example.com.
100% Performance Bliss
We want you to love your gear as much as we do.
To enjoy the form and function of your SLS3 garments for as long as possible, please observe the care instructions given for each garment. All of our products come with a minimum 180-day performance bliss warranty.
Our products contain Lycra®. This delicate fiber will get destroyed when exposed repeatedly to bleach, heat, chlorine and rough surfaces. Please do not wear our products in chlorinated pools, wash hot or put in the dryer. This will shorten the lifespan of your garment, and our warranty does not cover this.
SLS3 will choose to repair, replace or refund any defects that occur due to normal wear and tear*.
*As a guideline the definition of normal wear and tear requires the customer to follow the indicated wash and care instructions. Repeated exposure to bleach, heat, chlorine and abrasive surfaces will shorten the life span of the garment and void warranty.
SLS3 will not repair, replace or refund any product that shows distinct signs of abnormal use or inadequate care and treatment e.g. rips, split seams, chlorine or heat related bag and sag syndrome.